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Terms of Service

These terms govern your use of services provided by Automate Accountants, a trading name of SIVA CONSULTANCY LTD (Company No. 15839893).

Our services

We provide automation consulting and bespoke software solutions for accounting firms. Specific deliverables and scope are defined in your project proposal.

How we work

We start with a discovery call to understand your needs. For custom projects, we create a working prototype for you to test before final delivery. This ensures the solution works in your environment before you fully commit.

Payment

Payment terms are specified in your project proposal. We accept card payments via Stripe. SIVA CONSULTANCY LTD is not VAT registered, so prices shown are the full amount payable.

Your responsibilities

To deliver effectively, we need you to provide accurate information about your processes, make team members available for discovery sessions, and give timely feedback during review periods.

Intellectual property

Upon full payment, you receive a licence to use the deliverables for your internal business purposes. You can modify them for your own use. We retain ownership of our underlying methodologies and reusable components.

Confidentiality

We treat all client information as confidential and won't share details of your processes or our work together without your permission.

Liability

Our liability is limited to the fees paid for the specific service. We're not liable for indirect losses, including lost profits or data. You're responsible for backing up your data.

Changes

We may update these terms. Existing engagements continue under the terms agreed at the time.

Governing law

These terms are governed by the laws of England and Wales.

Contact

Questions? Email us at support@automateaccountants.co.uk or call +44 7777 711998.