Automate Accountants is a trading name of SIVA CONSULTANCY LTD (Company No. 15839893). This policy explains how we collect, use, and protect your personal information.
Information we collect
We collect information you provide when you:
- Submit an enquiry or book a call
- Purchase our services
- Communicate with us
This typically includes your name, email address, phone number, and details about your firm and processes.
How we use your information
We use your information to:
- Deliver our services and communicate about your project
- Process payments
- Respond to enquiries
- Improve our services
We never sell your data. We only share information with service providers who help us operate (payment processing, scheduling, etc.) and only as necessary to provide our services.
Data retention
We keep your information for as long as needed to provide our services and meet legal obligations. Enquiry data is kept for up to 2 years. Client records are kept for 7 years for legal and accounting purposes.
Your rights
Under UK data protection law, you can:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
To exercise these rights, contact us using the details below.
Security
We use industry-standard security measures including encrypted connections and secure cloud services to protect your data.
Cookies
We use minimal cookies. See our Cookies Policy for details.
Contact
Questions about this policy or your data? Email us at privacy@automateaccountants.co.uk.
If you're not satisfied with our response, you can complain to the Information Commissioner's Office.